E-Mail Software is suited for customer service personnel.
EmailAssist(TM) integrates into SupportSoft Intelligent Assistance Suite(TM) to combine email and chat functionality into single view. Product provides information about user's problem resolution history, and helps analysts access automated resolutions, auto-suggested templates, and customer self-service links. Featuring automatic e-mail assignment, software also includes dashboard which enables tracking average handle time and service level standards.
Source: news.thomasnet.com
Software facilitates development of robotic applications.
Windows-based Microsoft® Robotics Studio provides end-to-end, scalable, and extensible robotics development platform. It includes visual programming language, 3D tool that simulates robotics applications in physics-based virtual environments, and services-oriented runtime that enables applications to communicate with wide variety of hardware. Robotics applications can be developed using Microsoft Visual Studio® and Microsoft Visual Studio Express languages.
Robotics Sponsored by: Nook Industries Inc - Robotics
Source: news.thomasnet.com
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